Wednesday & Thursday, January18-19, 2017

by Job Requests

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Posted on January 19, 2017

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District – Andy Gower reported an email phishing attack from an emai address he recognized. Talked to vendor whose address was the sender and researched Gmail phishing attacks. Notified staff again about not opening any attachments to email which have the least bit of doubt. Updated Cyber Security page.

Middle School – Canon copier cannot be pinged. Trying to find out what is going on with this printer. Emailed Peder Angvall.

District – continuing with efforts to resolve Carbonite and Symantec issues on admin server. Joshua from RecTec deleted the Carbonite backups and found that two backup selections were hanging up and replicating. This is now resolved. The message from Symantec regarding “file reputation error” is not indicated from any of the system reports and he is going to restart the server this afternoon to see it the message stops. He also said that the port that is built into the motherboard is deactivated since it is just for system use.

Marie Prewett – asked that I check to see why she can’t print to the middle school Canon copier. I couldn’t ping that device or log into it’s web interface, so I took a laptop there and tested the network cable and found that DHCP worked and the connection was good. I restarted the copier, but still couldn’t ping it. Peder Angvall said that either the subnet mask or the gateway on the copier was wrong. I checked that and corrected the subnet mask. Now I can ping the copier. Will ask Marie to try printing to it again.

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